FAQs

Q. How much does P&P cost? It is free if you spend over £100. Otherwise it is £4.99 for a tracked package.

Q. How long will it take for my order to arrive? We aim to get orders out within 1-2 working days and most orders are sent second class (tracked) with Royal Mail. Royal Mail quote a further 2-3 business days for delivering your parcel. If you require it sooner, please get in touch and we'll see what we can do for you. https://sceneslimbschaos.com/pages/contact

Q. Are you doing your bit to save the planet? We are always looking for ways to help the planet and our postage bags are 100% recycled and carbon neutral, as stated on the front of the bag. We limit our use of single use plastic where possible and we are constantly looking at ways to be greener and more efficient.

Q. What if my product doesn't fit or I would like an exchange or refund? Please get in touch https://sceneslimbschaos.com/pages/contact and we'll see what we can do. Unless the product is faulty, we will ask you to cover any costs for sending items back to us and we highly recommend a tracked service as we cannot be held accountable for any lost items in the post.

Q. How do I add printing to my order? Please add the item of clothing to your basket as normal and then add our printing option as a separate item. The link for this is https://sceneslimbschaos.com/products/personalised-printing You should now have 2 items in your basket. Please pay for the order however you wish which will create an order number. Please drop us an email or contact us with your order number and the printing your require.